Marine agency
Pre-arrival notifications, port entry, berth booking, pilotage, towage and mooring orders — filed early and followed to confirmation.
Ship agency · Ras Al Khaimah, UAE
Ship agency
Full port agency for owners, operators and charterers calling Ras Al Khaimah and ports across the UAE — your representative ashore from appointment to final DA.
Overview
Ship agency with Astraline Maritime
As your appointed agent, Astraline Maritime represents the vessel's interests with every party involved in the call: port authority, harbour master, customs, immigration, port health, terminals, stevedores and suppliers.
Our team has handled more than 4,000 vessels in UAE ports. We know how each authority works, what they need and when they need it — which is what keeps port stays short and costs predictable.
What's included
Everything covered under ship agency
Cargo agency
Representation of shippers and receivers: bills of lading, manifests, delivery orders and coordination with stevedores and terminals.
Customs clearance
Import, export and transit declarations handled in-house by our clearance team, with inspection attendance.
Authority liaison
Harbour master, port control, coast guard, immigration, port health and ISPS security formalities.
Boarding attendance
A boarding agent attends on arrival and departure and remains the master's contact throughout the stay.
Laytime documents
Notice of readiness, statement of facts and time sheets prepared accurately for laytime calculations.
Progress reporting
Berthing prospects, daily or shift-wise operations reports and a full sailing report.
Port clearance
Outward clearance and sailing permission obtained so the vessel leaves the moment cargo is complete.
Disbursements
Competitive proforma DA before arrival, itemised final DA with supporting vouchers after sailing.
How it works
5 steps, one point of contact
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1
Enquiry & PDA
Send the vessel, port, ETA and cargo — we return a proforma disbursement account.
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2
Appointment
Your operator is confirmed and the pre-arrival plan is shared with the master.
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3
Pre-arrival filings
Port, customs, immigration and health formalities submitted ahead of arrival.
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4
Attendance in port
Boarding agent on site; cargo, crew and supplies run to one plan.
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5
Sailing & final DA
Clearance, SOF and cargo documents issued; final DA with vouchers.
What we need from you
To get started, send us
- Vessel name, IMO number and flag
- GRT / NRT, LOA, beam and arrival draft
- Port, ETA and last port of call
- Cargo type, quantity and operation (load / discharge)
- Charter party details relevant to laytime
- Any crew change, supply or husbandry needs
What you receive
Clear updates at every stage
- Proforma disbursement account
- Pre-arrival and berthing prospects
- Arrival and berthing report
- Daily / shift operations reports
- Sailing report and statement of facts
- Itemised final DA with vouchers
FAQ
Common questions
Can't find your answer? Our operations desk replies around the clock on WhatsApp or at [email protected].
How quickly will I receive a PDA?
We aim to reply to every PDA request within the hour, at any time of day. Send the vessel details, port and cargo by email or WhatsApp.
Do you attend vessels outside Ras Al Khaimah?
Yes. Our home base is Ras Al Khaimah, and we coordinate calls at ports across all seven emirates with the same operator, reporting and single point of contact.
Can you look after owners' matters if the charterers appoint another agent?
Yes. We can attend to owners' husbandry matters — crew change, cash to master, spares, supplies and surveys — while the cargo agency sits with another agent.
How is the agency fee charged?
The agency fee is quoted per call in the PDA, based on the vessel's size and the scope of services, so you see it before you appoint us.
Related services
Often booked together
Customs clearance
Import, export, transit and ship-spares declarations prepared, submitted and followed with UAE customs by our in-house clearance team.
Explore
Husbandry services
Everything the vessel and crew need while in UAE waters — whether the ship calls for cargo operations or only for crew, supplies, surveys or repairs.
Explore
Crew change
Sign-on and sign-off handled end to end — from the seaman visa application to the moment the seafarer steps on board or boards the flight home.
ExploreContact
Operations desk · around the clock
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Email[email protected]
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Office landline+971 7 268 3200
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24/7 operations mobile+971 56 956 7896Alt: +971 50 367 8003
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WhatsApp · fastest replyChat on WhatsApp
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