Stacks of shipping documents and file folders

Ship agency · Ras Al Khaimah, UAE

Customs clearance

Import, export, transit and ship-spares declarations prepared, submitted and followed with UAE customs by our in-house clearance team.

Overview

Customs clearance with Astraline Maritime

A single error on a declaration is the most common reason cargo is held at the port. Our clearance team checks every file against current requirements before it is submitted — and follows it until the cargo is released.

We clear cargo for vessels we attend as agents, and for shippers, receivers and forwarders who simply need a reliable broker in Ras Al Khaimah and across the UAE.

What's included

Everything covered under customs clearance

01

Import declarations

Duty assessment, payment coordination and release for cargo entering the UAE.

02

Export & re-export

Export declarations and re-export of goods previously imported or stored.

03

Transit cargo

Transit declarations for cargo moving through the UAE to neighbouring countries.

04

Ship spares & stores

Owners' spares and stores cleared in transit and delivered to vessels in port or at anchor.

05

Bonded & temporary admission

Cargo held under bond or temporarily admitted for projects, repairs or re-export.

06

HS classification

Correct tariff classification and duty assessment before the declaration is lodged.

07

Permits & approvals

Coordination of permits for restricted or controlled goods with the relevant authorities.

08

Inspection attendance

Our team attends customs inspections and resolves queries on the spot.

09

Delivery & gate passes

Delivery orders and gate passes collected so trucks can move as soon as cargo is released.

How it works

5 steps, one point of contact

  1. 1

    Documents received

    Invoice, packing list, B/L or AWB and any certificates sent to our team.

  2. 2

    Pre-check

    Classification, values and permits verified; missing items flagged before arrival.

  3. 3

    Declaration lodged

    Declaration submitted and duties confirmed with you.

  4. 4

    Inspection & release

    Inspections attended; release and delivery order obtained.

  5. 5

    Delivery

    Cargo released to your truck or to our transport team.

What we need from you

To get started, send us

  • Commercial invoice
  • Packing list
  • Bill of lading or air waybill
  • Certificate of origin
  • Delivery order
  • Importer / exporter code and trade licence copy
  • Permits or approvals for regulated goods

What you receive

Clear updates at every stage

  • Requirements confirmed before arrival
  • Duty and fee estimate
  • Copy of the lodged declaration
  • Release confirmation
  • Delivery order and gate pass
  • Invoice with official receipts

FAQ

Common questions

Can't find your answer? Our operations desk replies around the clock on WhatsApp or at [email protected].

How long does customs clearance take?

It depends on the cargo and whether an inspection is selected. With complete and correct documents most declarations move quickly — which is why we check every file and flag missing items before the cargo arrives.

Can you clear spares for a vessel that is only transiting?

Yes. We regularly clear owners' spares and stores in transit and deliver them to vessels alongside or at anchorage by launch.

Do I need an importer code to import into the UAE?

Imports must be declared by an importer registered with UAE customs. If you do not have one, contact us and we will explain the options available for your shipment.

Which documents should I send first?

Start with the commercial invoice and the bill of lading or air waybill. We will tell you exactly what else applies to your cargo.

Contact

Operations desk · around the clock

Request a quote

or send by email instead

Chat with operations