Combined team expertise across the UAE shipping industry
Ras Al Khaimah · United Arab Emirates · 24/7
Your trusted agent
in every UAE port call.
Ship agency, husbandry, customs clearance, yard management, project cargo and freight forwarding — delivered from Ras Al Khaimah by a team with two decades in UAE shipping.
- 0Years of expertise
- 0Vessels handled
- 0Tons of cargo
Track record
Two decades of UAE shipping, in numbers
Vessels handled — bulk carriers, general cargo, tankers and offshore units
Tons of bulk and general cargo moved through UAE ports
Operations desk in Ras Al Khaimah — every day of the year
Our services
One agent for the ship, the cargo and the shore.
From the pre-arrival notice to the final disbursement account, a single Ras Al Khaimah operations desk coordinates every formality, supplier and authority involved in your call.
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Ship agency
Full port agency for owners, operators and charterers — marine agency for the vessel, cargo agency for shippers and receivers, and customs clearance with UAE authorities.
Explore service
02
Husbandry services
Crew change with seaman visas, hotels, shore passes and transport, cash to master, surveys, certificates, bunkers, fresh water, provisions, stores and spares clearance.
Explore service
03
Yard management
Planning, receipt, stacking and dispatch of cargo in the port yard — inbound and outbound loads tracked, tallied and reported so berth time is never lost waiting for cargo.
Explore service
04
Project cargo handling
Heavy-lift, out-of-gauge and break-bulk project shipments — lift planning, port permits, stevedoring supervision and on-site coordination from hook to final position.
Explore service
05
Freight forwarding
Sea, air and land freight bookings with documentation and customs handled in-house — import, export and transit cargo moved to and from the UAE on one file.
Explore service
06
Transportation
Trucking between port, yard, factory and site across the seven emirates and the GCC — flatbeds, low-beds and trailers matched to the cargo and the schedule.
Explore serviceHusbandry services
Everything the ship and crew need, while alongside or at anchor
Owners' matters handled with the same care as cargo — whether your vessel is calling for operations or only for crew, stores or repairs in UAE waters.
Crew change
Seaman visas, hotel bookings, shore passes, transportation and medical assistance — sign-on and sign-off arranged end to end.
Cash to master
Secure delivery of funds on board.
Bunker & condition survey
Independent surveyors arranged and attended.
Towage approval certificate
Applications filed and followed through.
Ship sanitation exemption certificate
SSCEC inspections and issuance coordinated.
Supply of bunker fuels
Marine fuels sourced and delivered on schedule.
Supply of fresh water
Potable water by barge or alongside.
Supply of provisions
Fresh, frozen and dry provisions delivered on board.
Supply of ship stores
Deck, engine and cabin stores.
Spares clearance
Owners' spares cleared through customs and delivered on board.
Local workshops & contractors
Guidance to vetted repairers and service providers.
Diving company requirements
Hull inspections, cleaning and underwater works arranged.
Supply boat services
Launch and supply boats for crew, stores and anchorage calls.
How we work
Four steps from appointment to final DA
Appointment & PDA
Send ETA, port and scope. You receive a proforma disbursement account with all port costs quoted up front.
Pre-arrival formalities
Port, customs, immigration and health filings prepared and submitted to UAE authorities before arrival.
Attendance in port
Our boarding agent attends the vessel; pilots, stevedores, crew, suppliers and surveyors work to one plan.
Sailing & final DA
Port clearance, statement of facts, cargo documents and an itemised final DA — delivered promptly after sailing.
Port coverage
Based in Ras Al Khaimah. Working across the UAE.
Our home base sits beside one of the Gulf's busiest bulk export hubs. From here we attend vessels in RAK and coordinate calls at ports across all seven emirates.
Home base
Ras Al Khaimah
- Saqr Port
- RAK Port · Ras Al Khaimah
- Al Jazeera Port
- RAK anchorages & offshore
Specialists in dry bulk — aggregates, limestone, clinker, cement and gypsum — plus general and project cargo.
Across the UAE
- Fujairah
- Khor Fakkan
- Dibba
- Jebel Ali
- Port Rashid
- Hamriyah
- Port Khalid · Sharjah
- Ajman
- Umm Al Quwain
- Khalifa Port
- Mina Zayed
- Ruwais
Operations
An 18-hour bulk call, sequenced
A typical dry-bulk loading call in Ras Al Khaimah under Astraline watch. Formalities run in parallel with cargo — so the vessel is ready to sail the moment loading ends.
0h3h6h
9h12h15h18h
Anchorage & waiting
Pilotage & berthing
Cargo operations
Clearance & husbandry
Draft survey & sailing
Parallel, not sequential: clearance, crew change and supplies are arranged at anchorage — by the time cargo finishes, documents are ready and the vessel is free to sail.
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Why Astraline
Local knowledge, built over twenty years
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Two decades in UAE shipping
Our team has worked UAE ports for over 20 years — we know the authorities, the terminals and the people.
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Proven at scale
Over 4,000 vessels and 150 million tons of bulk and general cargo handled.
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One point of contact
Agency, husbandry, customs, yard, forwarding and trucking under one roof — no hand-offs, no gaps.
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Transparent disbursements
Competitive PDAs before arrival and itemised final DAs after sailing — no surprise charges.
Dry bulkGeneral cargoBreak-bulkProject cargoTankersOffshore
Calling a UAE port soon?
Send your vessel's ETA, port and cargo. We'll reply with a proforma DA — usually within the hour.
Contact
Operations desk · around the clock
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Email[email protected]
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Office landline+971 7 268 3200
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24/7 operations mobile+971 56 956 7896Alt: +971 50 367 8003
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WhatsApp · fastest replyChat on WhatsApp
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